FINDIT

1. Introduction

FIND IT Sales ("we," "us," or "our") operates the finditsales.com website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and organization name. If you subscribe to a paid plan, we collect billing information through our payment processor.

Usage Data

We collect information about how you use the Service, including sales call transcripts you submit for analysis, analysis results, and feature usage patterns. Transcripts are processed by our AI provider to generate analysis results and are stored to provide your analysis history.

Automatically Collected Information

We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar technologies to maintain your session and preferences.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process and analyze sales call transcripts using AI
Send transactional emails (analysis results, account notifications)
Process payments and manage subscriptions
Respond to your inquiries and support requests
Monitor usage to enforce subscription limits
Detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services to operate the Service:

Supabase — Database hosting and authentication
Anthropic (Claude) — AI-powered transcript analysis
Stripe — Payment processing
Resend — Transactional email delivery
Vercel — Website hosting and deployment

Each third-party provider has its own privacy policy governing its use of your data. We do not sell your personal information to third parties.

5. Data Retention

We retain your account information and analysis history for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us. We will delete your data within 30 days of such a request, except where we are required to retain it by law.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encrypted storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict processing of your information
Request a portable copy of your information

To exercise any of these rights, please contact us at privacy@finditsales.com.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@finditsales.com or visit our Contact page.